Features of Royal Mail
Track An Item
Simply enter your Royal Mail tracking ID or scan the barcode and we’ll notify you on the progress of your delivery.
Send An Item
Quickly and easily buy postage in just a few steps. You can either print your own labels or we can print them for you, just take the QR code on the app to one of our Delivery Office Customer Service Points and have your label printed for free.
Book A Collection
Send and return your parcel from home or work? Book a Parcel Collect so you won’t have to go out because your postie can collect your items from you. And if you can’t print out a label, don’t worry, we’ll bring one with us.
Tips
🗺️ Find the services near you.
We can help you find your nearest drop-off location - Postbox, Parcel Postbox (available 24/7), Royal Mail Delivery Office, or Post Office branch including collection times and opening hours.
☎️ Book a delivery.
Missed a delivery? Using the Royal Mail App, you can easily book a Redelivery to your address, your neighbor’s address, or a local Post Office – and you pick the delivery day!
😄 Change your delivery options to suit you.
You can now change where your parcel is delivered, to a safe place or neighbor after it has been sent. Our Redirection service will ensure you won't miss important documents and will help prevent your personal details from falling into the wrong hands
FAQ
How can I get the proof of postage?
You can get proof of postage sent straight to your phone – get that extra peace of mind when dropping off at any of our locations including Parcel Postboxes.